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Management Services

Association Management

Outsourcing your secretariat services is a proven and viable solution to help your association reduce costs, improve efficiencies, decrease cycle times and support strategic initiatives. Benefit from infrastructure similar to that of a large organisation supporting your association.

We can offer all or a selection of the services from our extensive range as outlined under the tabs on the right of this page.  Whatever your needs, let The Association Specialists tailor a package to suit you and help you meet your organisation’s strategic goals.

General Secretariat / Admin Services
  • Provision of a dedicated Client Services Manager to support day-to-day organisational needs
  • A fully staffed office in Sydney incorporating up to date systems, personalised communications, help desk facilities (staffed from 9am-5pm, Monday – Friday)
  • Provision of registered office address for official purposes
  • Storage on-site and off-site for documentation, filing and stationery
  • Guidance and assistance regarding the meeting of statutory requirements
  • Support services for the production and distribution of promotional materials, including design, print, mail out and editorial support as required
  • Liaison with Committees and members as required, ensuring the smooth running of your organisation
Membership Management
  • Establishment and maintenance of lead contact details
  • Maintenance of complete, accurate and profiled membership records in our database (Member Connect)
  • Primary point of contact for members, ensuring prompt response to member enquiries and requests including phone, mail or email correspondence
  • Production, distribution and processing of membership renewal notices and tax invoices in a timely manner
  • Processing of membership receipts and confirmation letters
  • Processing of new membership applications, including compliance with approval requirements and distribution of new member material
  • Review and follow-up of all outstanding membership dues
  • Membership statistics and demographics reporting
Meeting / Admin Secretariat
  • Logistics, notices, agendas and minutes for meetings, including AGMs
  • Attendance at meetings, either face to face or via teleconference as required
  • Minute taking and distribution of minutes for meetings
  • Maintenance of corporate documents and records
  • General secretariat support for Committees
Event Management
  • Marketing and promotion, including design and production of promotional materials
  • Venue arrangements, including sourcing and booking venues and managing event logistics such as catering, audio-visual and staging requirements
  • Speaker management, including assisting with speaker engagement
  • Sponsorship assistance, including identifying and promoting sponsorship opportunities in consultation with you
Marketing / Website Communication
  • Assistance with website development and content management as required to achieve Strategic Communication Goals
  • Ensuring currency and accuracy of information on the website
  • Establishing a member interface on the website which links to our database
  • Website based promotion of your events and activities
  • Preparation of articles for inclusion in journals/publications to assist in the promotion of your organisation and events
  • Updating Newsletters, Journal articles, Calendars of Events and Sponsorship details
  • Coordinating the production of printed and web-based materials as required
Financial Management
  • Maintenance and preparation of a complete book of accounts using MYOB or Quickbooks
  • Monthly reconciliation of the Chart of Accounts, including bank and debtor accounts
  • Production and distribution of P&L statements and Balance Sheets
  • Receipting and prompt banking of all monies received
  • Recording and preparation of accounts for payment
  • Management of cash reserves of the organisation
  • Preparation, lodgement and payment of all BAS returns in accordance with ATO requirements
  • Preparation and delivery of the accounts for audit to an independent auditor
  • Obtaining approval from the Executive of annual accounts and lodging returns as required by law
Strategic Support Services
  • Ensuring that your organisation complies and maintains compliance with relevant legislation
  • Reviewing and updating of requirements and policies
  • Ensuring that Strategic Plan timetables and initiatives are met and fulfilled
  • Assistance in setting and managing organisational budgets

To discuss how The Association Specialists can help guide your association to the next level