Management Services
Outsourcing your secretariat services is a proven and viable solution to help your association reduce costs, improve efficiencies, decrease cycle times and support strategic initiatives. Benefit from infrastructure similar to that of a large organisation supporting your association.
We can offer all or a selection of the services from our extensive range as outlined under the tabs on the right of this page. Whatever your needs, let The Association Specialists tailor a package to suit you and help you meet your organisation’s strategic goals.
- Provision of a dedicated Client Services Manager to support day-to-day organisational needs
- A fully staffed office in Sydney incorporating up to date systems, personalised communications, help desk facilities (staffed from 9am-5pm, Monday – Friday)
- Provision of registered office address for official purposes
- Storage on-site and off-site for documentation, filing and stationery
- Guidance and assistance regarding the meeting of statutory requirements
- Support services for the production and distribution of promotional materials, including design, print, mail out and editorial support as required
- Liaison with Committees and members as required, ensuring the smooth running of your organisation
- Establishment and maintenance of lead contact details
- Maintenance of complete, accurate and profiled membership records in our database (Member Connect)
- Primary point of contact for members, ensuring prompt response to member enquiries and requests including phone, mail or email correspondence
- Production, distribution and processing of membership renewal notices and tax invoices in a timely manner
- Processing of membership receipts and confirmation letters
- Processing of new membership applications, including compliance with approval requirements and distribution of new member material
- Review and follow-up of all outstanding membership dues
- Membership statistics and demographics reporting
- Logistics, notices, agendas and minutes for meetings, including AGMs
- Attendance at meetings, either face to face or via teleconference as required
- Minute taking and distribution of minutes for meetings
- Maintenance of corporate documents and records
- General secretariat support for Committees
- Marketing and promotion, including design and production of promotional materials
- Venue arrangements, including sourcing and booking venues and managing event logistics such as catering, audio-visual and staging requirements
- Speaker management, including assisting with speaker engagement
- Sponsorship assistance, including identifying and promoting sponsorship opportunities in consultation with you
- Assistance with website development and content management as required to achieve Strategic Communication Goals
- Ensuring currency and accuracy of information on the website
- Establishing a member interface on the website which links to our database
- Website based promotion of your events and activities
- Preparation of articles for inclusion in journals/publications to assist in the promotion of your organisation and events
- Updating Newsletters, Journal articles, Calendars of Events and Sponsorship details
- Coordinating the production of printed and web-based materials as required
- Maintenance and preparation of a complete book of accounts using MYOB or Quickbooks
- Monthly reconciliation of the Chart of Accounts, including bank and debtor accounts
- Production and distribution of P&L statements and Balance Sheets
- Receipting and prompt banking of all monies received
- Recording and preparation of accounts for payment
- Management of cash reserves of the organisation
- Preparation, lodgement and payment of all BAS returns in accordance with ATO requirements
- Preparation and delivery of the accounts for audit to an independent auditor
- Obtaining approval from the Executive of annual accounts and lodging returns as required by law
- Ensuring that your organisation complies and maintains compliance with relevant legislation
- Reviewing and updating of requirements and policies
- Ensuring that Strategic Plan timetables and initiatives are met and fulfilled
- Assistance in setting and managing organisational budgets