Management Services

Outsourcing your secretariat services is a proven and viable solution to help your association reduce costs, improve efficiencies, decrease cycle times and support strategic initiatives.

Whatever your needs, let The Association Specialists tailor a package to suit you and help you meet your organisation’s strategic goals.

General Secretariat / Admin Services

Provision of a dedicated Client Services Manager to support day-to-day organisational needs
A fully staffed office in Sydney incorporating up to date systems, personalised communications, help desk facilities (staffed from 9am-5pm, Monday – Friday)
Provision of registered office address for official purposes
Storage on-site and off-site for documentation, filing and stationery
Guidance and assistance regarding the meeting of statutory requirements
Support services for the production and distribution of promotional materials, including design, print, mail out and editorial support as required
Liaison with Committees and members as required, ensuring the smooth running of your organisation

Membership Management

Establishment and maintenance of lead contact details
Maintenance of complete, accurate and profiled membership records in our database (Member Connect)
Primary point of contact for members, ensuring prompt response to member enquiries and requests including phone, mail or email correspondence
Production, distribution and processing of membership renewal notices and tax invoices in a timely manner
Processing of membership receipts and confirmation letters
Processing of new membership applications, including compliance with approval requirements and distribution of new member material
Review and follow-up of all outstanding membership dues
Membership statistics and demographics reporting

Meeting / Admin Secretariat

Event Management

Marketing and promotion, including design and production of promotional materials
Venue arrangements, including sourcing and booking venues and managing event logistics such as catering, audio-visual and staging requirements
Speaker management, including assisting with speaker engagement
Sponsorship assistance, including identifying and promoting sponsorship opportunities in consultation with you

Marketing / Website Communication

Assistance with website development and content management as required to achieve Strategic Communication Goals
Ensuring currency and accuracy of information on the website
Establishing a member interface on the website which links to our database
Website based promotion of your events and activities
Preparation of articles for inclusion in journals/publications to assist in the promotion of your organisation and events
Updating Newsletters, Journal articles, Calendars of Events and Sponsorship details
Coordinating the production of printed and web-based materials as required

Financial Management

Maintenance and preparation of a complete book of accounts using MYOB or Quickbooks
Monthly reconciliation of the Chart of Accounts, including bank and debtor accounts
Production and distribution of P&L statements and Balance Sheets
Receipting and prompt banking of all monies received
Recording and preparation of accounts for payment
Management of cash reserves of the organisation
Preparation, lodgement and payment of all BAS returns in accordance with ATO requirements
Preparation and delivery of the accounts for audit to an independent auditor
Obtaining approval from the Executive of annual accounts and lodging returns as required by law

Strategic Support Services

Management Services

To discuss how The Association Specialists can help guide your association to the next level