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Meet the Team



Francis Child, CEM

Managing Director

Francis Child was born and educated in the United Kingdom where he obtained a BSc in Economics with Statistics at the University of Bristol. He qualified as a member of The Institute of Chartered Accountants in England and Wales in 1981. Since leaving the accounting profession Francis has gained extensive experience in both the entertainment and events based industry sectors. After working with Chrysalis Records and EMI Records in the UK for 8 years, Francis moved to Australia in 1992, where for 8 years he worked for AIC Worldwide, one of the leading global conference and exhibition organisers. Francis acquired The Association Specialists (then known as Conference Action) in July 2000 introducing a strong culture of integrity and transparency to the business.   This business is now a market leader and has under-pinned the rapid growth of the company in the past five years.


Kerrie Glass

Director of Finance

Kerrie is a highly skilled and experienced Finance professional. Kerrie holds a Bachelor of Business with majors in Economics and Finance and a Bachelor of Commerce with a major in Management. During her career, Kerrie has performed in a broad range of Finance roles including 10 years as a Senior Analyst at Westpac Banking Corporation – responsible for the consolidation and analysis of results for the production of Westpac’s Half Year and Annual Reports. Prior to that Kerrie worked as a Management Accountant for Compuware Asia Pacific Pty Ltd, responsible for Payroll, Sales Commission Plan design and administration and overseeing the Accounts Payable and Receivables teams. After leaving work to start a family, Kerrie joined the TAS team in 2011 and her contribution has helped our substantial growth of the Association Management business.


Nell Harrison, CEM

Director of Operations

Nell is a Graduate of Applied Communication Studies with majors in Marketing & Public Relations. Nell is highly committed and passionate about her professional industry and was among the first group of certified Event Managers (CEM) with the Australian Professional Conference Organising Association.

In recent years, Nell has been working internationally and brings with her extensive organisational and management experience with association and corporate conferences, having held senior positions within conference management, business development as well as consulting strategically on the conception and implementation of international & national conference and event programmes.

She has a strong focus on achieving excellence in operational management, fostering strong client relationships and maintaining and a strong sense of ethics and integrity throughout all her business practices.



Megan Ogier

Team Manager - Associations

Megan joined The Association Specialists in early 2012 bringing with her a wealth of experience in Sales and Event Management. Her previous roles within the hotel industry included sales, client relationship management, contract negotiation, event and financial management with clients from both Association and Corporate sectors. She brings a commercial focus and strong customer service skills to her client portfolio.


Cindy Metzke

Team Manager - Associations

Cindy graduated from the University of Applied Sciences (HTWK), Germany with a Bachelor of Arts in International Management. Prior to joining the Association Specialists in June 2015, she successfully managed all operations of a small-sized freight brokerage company in Sydney.

Cindy prides herself on her passion for providing exceptional customer service, her ability to effectively communicate with internal and external stakeholders at all levels and her proven experience leading teams to tight deadlines and successful outcomes.


Amy Lowe

Team Manager - Associations

Amy came to TAS in 2016 and brings with her over 10 years experience in association management.  She understands the unique requirements of member driven organisations and is passionate about helping her clients do what they do best.  Amy is focused on providing value and streamlining processes.  


Jade Riolo

Team Leader - PCO Division

Jade joined The Association Specialists in 2014 and has over 8 years’ experience working in event and marketing roles for corporate, not-for-profit and association based organisations. After graduating from Curtin University with a Bachelor of Commerce Jade held the position of Marketing and Conference Manager at Paydirt Media, organising conferences for the mining sector across Australia. During this time Jade also worked with a number of industry associations and has extensive experience working on large scale conferences and with International and Government representatives.



Doug Wiles

Senior CSM / Special Projects

Doug graduated from Macquarie University with a Bachelor of Social Science majoring in Social Policy & Politics. Through his experience volunteering oversees, Doug has a working knowledge in associations and charity organisations. Doug joined The Association Specialists in July 2010.


Madeleine Catlin

Account Manager - Events

Maddie completed a degree in Comms (PR, Marketing & Advertising) and worked in varying roles in hospitality, event coordination and retail marketing, where she gained an interest in Sponsorship and Brand Management.

For five years she worked for a small events company as an Interim Manager and then an Event Coordinator. 


Annie Coulter

Client Services Manager

Annie joined The Association Specialists in 2013. She graduated with a BA History at Cardiff University in the UK, and followed this by expanding her passion for delivering quality customer service whilst working closely with both customers and clients within the sales and charity sectors. As Business Development Assistant for a film production company, she played a pivotal role in furthering company growth and building strong client relationships within her portfolio. She is dedicated to providing an exceptional level of service to clients.


Ropeti Huntley

Client Services Manager

Ropeti joined The Association Specialists in 2015 and has experience working for an association management company in New Zealand.  He is passionate about providing quality services and enjoys working alongside clients. Having studied Law & Commerce at Victoria University of Wellington, Ropeti is focused on good governance and committed to helping clients deliver on their strategic goals.


Thalia Child

Client Services Manager

Thalia has worked at The Association Specialists since 2013. Initially starting out as a part-time Association Coordinator while completing her Bachelor of Arts Degree, majoring in International Business, at Macquarie University. Upon graduating in 2015 she now works full time as a Client Services Manager. 


Juliet Mason


Juliet was educated in Singapore and has over 20 years’ experience as a Subscriptions Manager for a publishing company. She has been with The Association Specialists since 2008.


Jasmin Papikian


Jasmin joined The Association Specialists in 2016. She is assisting our Association Management teams, whilst studying a Bachelor of International and Global Studies (majoring in Government,  International Relations and American Studies) at the University of Sydney. Jasmin comes to TAS with experience in the retail industry and enjoys working in a team. Her previous experience has facilitated her drive to help clients, using both her organisational and problem solving skills


Kate Griffiths

Event Manager

Having graduated with a degree in Business Management, Kate worked in London for 4 years at a conference company managing corporate international events. After moving to Sydney in 2013, Kate’s event experience in Sydney has taken her to the zoo and beyond, and then joining The Association Specialists in 2016. The events Kate works on at The Association Specialists will take her around Australia with the RCSA and to Europe for the large scale and international SMACC event.


Meredith Hastings


Meredith joined The Association Specialists Team in 2015 as an Event Coordinator. She graduated from The University of Technology Sydney in 2014 with a Bachelor of Communications. Coming from a unique background in small business management and education, Meredith brings her strong organisational skills and knack for problem solving to the TAS Event Management team.


Magda Thibaut

Event Manager

Magda joined The Association Specialists in 2018 as an Event Manager. Magda completed her Diploma of Management in 2011 and started her career in the travel agency as a corporate travel consultant and later an assistant manager. It was at Paydirt Media that she found her passion for events whilst assisting with various mining conferences and events.


Lillian Zhang


Lillian joined TAS in early 2014. She has experience working in the accounting industry and also in the not-for-profit sector. She is passionate about seeing NFP entities delivering more value for their stakeholders by ensuring that they have good cash flow management. Lillian has a Bachelor of Business degree specialised in International Business and a Master’s degree of Accounting. She is also currently studying for her CPA as part of her ongoing professional development.


Adil Ahmad


Adil comes to The Association Specialists with a great deal of practical experience in book keeping, lodging BAS returns and Individual and Company Tax returns. Adil graduated from Central Queensland University (Sydney campus) and then completed his Masters Degree in Accounting. He started his working career as a part-time bookkeeper for Macquarie University Postgraduate Association during his studies and has been working in the finance sector at an accounting firm in a full-time role before joining us at TAS.


Rachel Hong


Rachel joined the TAS team in mid-2015. She comes to TAS bringing her financial experience from working in the finance sector within a manufacturing firm. Rachel has a Bachelor Degree in Business, majoring in Accounting and Finance from University of Technology, Sydney.

Rachel prides herself on her excellent detail oriented, analytical and technical skills. Bringing these skills to TAS she believes will assist her, in helping TAS and the TAS clients to meet their financial objectives.