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Conference Management

Post-event Surveys – Dos and Don’ts

Nearly every Professional Conference Organiser (PCO) will send a survey to confirmed attendees, sponsors and exhibitors post-conference. It is important to gain insights into how the event was received, but often we struggle to collect meaningful information and data. A key issue is asking closed questions relating to specific aspects of the conference. These could…

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Minute Taking – Best Practice

Minute taking and its significance in corporate and non-for-profit entities has been highlighted through the recent Hayne Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry. As a basic yet crucial aspect of administration for businesses of all kinds, there has typically been a lack of attention paid to how it should…

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Are you protecting the integrity of your event?

We recently discussed the Royal Commission and a recent example of an Events company benefiting from undisclosed commissions, rebates and mark-ups. In case you missed it, you can read it here. This article will highlight a few points to consider when assessing the fees charged by potential event managers and protect yourself as a consumer…

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Are you paying a fair fee?

“No matter how you spin it, there’s something seriously smelly about an industry that survives on kickbacks and commissions. Claiming you act for your client but getting paid by people who want you to flog products to that client, is the sort of behavior that is rightly seen as corrupt.” Annette Sampson, Sydney Morning Herald…

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Innovation and Engagement – Conferences in 2019 and Beyond

360 Live Media has released their 2019 report on the existing and upcoming trends in the events industry that we should have on our radar. This article will be based on their informative piece, with input from The Association Specialists! Experience Engineering It is no surprise that members and delegates want more from events. “Experience…

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